Frequently Asked Questions


Below are some of our most frequently asked questions.  if you have a question which is not answered here, please contact us here or just call/text us at 908.912.4441.

How do I know if your services are right for me?

Our services are suitable for virtually any type of small business or professional.  Whether you are looking for a website, Facebook business page or other social media marketing, our services can be customized to your unique needs.  If you are wondering how we can help, contact us today and we can start the discussion.

Are your websites really $399? Are there additional fees?

Yes, our basic sites start at $399 and there are NO hidden fees.  We will help you obtain the domain of your choice as well as a hosting plan with GoDaddy.  For more advanced website projects, we will provide you with a custom quotation.

What forms of payment do you accept?

We currently accept all credit cards as well as company checks and PayPal.  Credit cards are processed through PayPal, but you don’t need a PayPal account to pay with your credit card.  Click here to access our payments information.

How are your fees so low?

Since we are a small part-time business, we are able to pass along savings to our clients.  Website design and consulting with small business owners is our passion.  We  do our work on weekends and evenings and for us, it’s a profitable hobby.  We get to do something we love, while helping other small business owners save some money.  It’s truly a Win-Win!  If you don’t believe us, let us provide you with some referrals to speak with.

Do you offer Vet / Senior discounts?

Yes we do!  We are proud to offer a 25% discount on all services provided to Seniors and active/retired military personnel.  This offer can not be combined with other discounts.  Please let us know about your Senior or Veteran status after you receive our work proposal.

What is the easiest way to contact Exit One?

We are easily reached by email, contact form, phone or text message.  Email us at info@exit1.biz or fill of our Contact Form if you’d like to provide us details on your project.  Call or text us at 908.912.4441 if you’d like to speak with us right away.

I already have a website. Can you still help me?

Yes, we can still help by providing website update/redesign assistance as well as Search Engine Optimization (SEO) implementation so you site gets noticed by the search engines.

Can you help me choose a domain name for my website?

Of course we can help.  We charge a small consulting fee to help you choose the best domain name available.  We can also guide you through the domain name registration process.  Click here to get started with domain selection.

I have a domain name. What comes next?

Congratulations on establishing a domain name.  That is a great first step.  Now that you have the domain name secured, you need to select a hosting plan. We suggest GoDaddy, JustHost and HostGator as three world-class, low-cost hosting providers.  If you require assistance at this stage, contact us for help.

I live in the New Jersey area. Can we meet in person?

Absolutely.  We love meeting with prospective clients in person to discuss the project.  We are happy to meet our northern NJ clients in Cranford and our southern NJ clients in Toms River.  Out of state clients can reach us by Apple FaceTime, Google Meet or Zoom.  We will make it as convenient as possible to meet your schedule.

What is SEO?

SEO refers to Search Engine Optimization and is a set of techniques and ongoing website analysis implemented to help a website gain better visibility to the search engines and therefore produce higher ranking search results.  SEO is part science and part art and if done well and consistently can produce great organic search results and minimize the need for costly paid search campaigns.

What is meant by "social media marketing"?

It should be no surprise that the explosion of social media sites such as LinkedIn, Facebook, Twitter, Craigslist, Pinterest, Google+ and others has changed the way many people discover businesses.  We can help the small business owner tap into this phenomenon with marketing plans for as little as $50 per month with no long term contracts.

How long will it take to complete my project?

Most of our projects are completed within 2-3 weeks.  As a small, part-time business, we take on no more than 3 projects at a time and we tend to have a backlog of work.  If you are interested in our money-saving services, please contact us right away so we can get you in the queue.

When do you expect payment?

We normally collect payment upon completion of the project.  If the project is complex, we may ask for a payment along the way.

Do you offer other services?

Yes we do.  For our New Jersey neighbors, we offer Home Services and you can learn more about them here.